I have been telling people during my presentations and here on the blog to enable the Customer Involvement Program (CIP) to better the products. This is in addition to sending in the CER reports when you crash.
The CIP data does nothing but tell us without impacting your anonymity or performance how you use our products. This data allows us to know common commands sequences and hardware so we can make better decisions based on the data from day to day users of the products instead of relaying on surveys, interviews, calls, and perhaps using a dartboard.
The Autodesk Research group has been slicing and dicing data to better understand the top commands and then the top 3 most common following commands. Command clusters are also important and understanding one commands paths to other commands.
Beyond just a a cool chart, the data can help us figure out better ways to provide tools and menu structures to work more like you do and also what the most common hardware and environment is being used. Imagine a trend of a series of commands and we figure out that we could reduce the sequences clicks or picks saving you time and increasing productivity.
Now for the cool charts based on the millions of individual pieces of data sent by product users so far. Click on them to see more details.
Surprise the top command is ERASE. The three most common commands after ERASE are: ERASE, MOVE, and COPY.
It is not just AutoCAD it is other Autodesk Products such as Autodesk Inventor, Autodesk Revit, 3ds max etc.
Here is Revit and holding consistent with AutoCAD, BUTTON-DELETE is the top. The three most common commands after BUTTON_DELETE is, ANNOTATIONS-DIMENSION, and EDIT-MOVE.
Here is 3ds max and still holding consistent with AutoCAD, UNDO SCENE OPERATION is the top of the commands.
Here is Inventor, but apparently we Mechanical designers and engineers do not make mistakes as DELETE, UNDO, or ERASE are not the top command APPROTATEVIEW is.
Please keep sending in the CIP and CER data to continue improving the Autodesk products you use.
Thank you,
Shaan
This is quite interesting data (and nice graphs).
BTW, wasn’t it Customer Involvement Program?
-vm
Vladimir,
Great to hear from you my friend.
Yes, you got me on the the one mention of Improvement instead of the proper Involvement. I have corrected this.
Best Regards,
Shaan
I believe the ACAD graph is still missing the most used command “BUTTON-ESCAPE”.
Chris,
ESC is technically a cancel of a command, not a specific command itself.
I would agree that the ESC key is worn out on most AutoCAD user keyboards. 🙂
Cheers,
Shaan
Shaan, amazingly cool graphic. Little was explained as to the lines tying the words together. Can you explain. Finally, something back for all those CIP reports back in the day….and oddly enough, its erase we do most, in all the different softwares…scary that we spend more time undoing what we did wrong to begin with.
Steven
Great to hear from you. There is a chart key in the bottom left of the image.
The lines linking commands to other commands are the most likely next command as opposed to statistically the next command which is shown to the right of the command.
Cheers,
Shaan
Hi Shaan,
Is there a graph available for Civil3D at all?
Great graphs BTW. The Research Group should be congratulated.
Nathan,
These were the only products available in the command analysis at this point. I am sure there are other products and chart types. I will try and get them as they are made available.
Best Regards,
Shaan
PING:
TITLE: AutoCADs Top 5 Commands
BLOG NAME: Between the Lines
I asked people in Twitter to take a guess at the top 5 most used commands in AutoCAD are. I received a wide variety of replies and some were very close. I checked the invoked command data reported by hundreds of thousands of AutoCAD users submitting an…