Last week we updated the Autodesk Feedback Community where over 50,000 people participate in Autodesk Beta, pre-release projects, and some future research projects with customers. In the minor update, it required a few people to delete their temporary website browser cache. I am not certain why this occurred, and am investigating it and to see if we can prevent from occurring in the future. If you were affected below is the solution and I do apologize for the pain.
Symptom: You may see the login screen overlaid on the main home screen.
Solution: Delete your browser cache to remove the cached version of the old web page. Some browsers cache a web page to gain better performance the next time they load the website in the browser, but when the website changes it can cause weirdness to occur as the old and new website components mix.
When I seen this on one machine in Internet Explorer 9, I went to Internet Options > Delete Browsing History
How to delete browser cache in other browsers:
Chrome
Delete your cache and other browser data
Firefox
http://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Good article on clearing browser cache:
How to Clear Your Browser’s Cache (with screenshots) – wikiHow
Problems like this occur when the underlying infrastructure of a site changes but some of the web pages retain their same file names. For many users old copies of the pages reside in their browser cache, but their browsers do not know they should download new copies since the file names match. The result is a mix of old and new on a user’s system. To avoid against this in the future, we need to make sure the site page names change when changing the infrastructure.
Thank you Scott. I will look into this as a possibility.
Shaan
Unable to enter membership
Aydinkal,
Do you have any specific details such as you had already had an account? You can email feedbackcommunity@autodesk.com for assistance.
Best regards,
Shaan