Category Customers

Preparing for Autodesk’s 2026 Licensing Changes

Autodesk sent another round of renewal notices this week. More increases. Fewer discounts. And another reminder that network or multi user licensing is almost gone. None of this is new, but the pattern is getting harder to ignore. “We’re committed…

Streamlining Autodesk Uninstall Processes in Network Environments

Seeking insights from firms on managing Autodesk product uninstalls and upgrades, highlighting issues with leftover files causing crashes. Current manual cleanup is inefficient, requiring IT to remove remnants that should be eliminated automatically. They emphasize the need for a reliable tool from Autodesk to ensure a true clean uninstall process for improved stability.

Prioritizing Product Features: Lessons for Startups

Shaan shares insights from my dual experience as an Autodesk customer and product team member. Key lessons include prioritizing must-have features using the Kano Model, ensuring features align with business goals, leveraging data, and understanding customer feedback context. Additionally, fostering a culture of learning and storytelling can drive innovation and customer loyalty.

Getting Real Value from Your AEC Software Partnerships

AEC software is a major investment. When it’s working well, it saves time, improves coordination, and helps deliver better projects.

But many firms end up paying for features they don’t use, managing frustrating bugs, or relying on file formats that make switching difficult.

This isn’t about blaming vendors. It’s about building stronger partnerships—so the tools you rely on deliver for your teams, and the vendors understand what success looks like on your side.

The Power of Experimentation: Lessons from Labs

Innovation doesn’t happen in a vacuum. It thrives in an environment where ideas can be tested, refined, and most importantly fail forward fast. That’s exactly what we built with Autodesk Labs several years ago when I was an Autodesk employee.…

From Vision to Victory: Lessons from Both Sides of the Table

Having been both a customer and user of Autodesk products, and as a member of product teams, I’ve had the unique experience of seeing things from both perspectives. I’ve been the voice of the customer, advocating for their needs, interpreting their sentiment, and translating real-world use cases into product strategy. Whether you’re a startup or scaling up, here are some lessons that might help you focus on what really matters.

Introducing Site Marker: Enhancing AEC Project Management and Reporting

In the AEC industry, efficient project management and accurate data collection are crucial for ensuring successful project outcomes. Site Marker is a solution designed to streamline and enhance project reporting processes, bringing you and your issue reporting literally onto the map. The days of pen and paper reports are over. Field users can now leverage the Site Marker mobile app to quickly document and report daily activities with pinpoint precision, powered by real-time geolocation on the job site.

Site Marker is a location-based land development platform that enables users to document and report action items from a mobile device in real-time. Forget notepads, construction drawings and hand-typed reports. Everything arrives on-site with you in the Site Marker mobile app.

AUGI CON24 Day 2

In 1-hour, AUGI CON24 Day 2 begins with a fantastic lineup of speakers, including special guest Shaun C Bryant! I will be leading an 8-person AEC Software Industry panel later in the day and there are many great live sessions…

Understanding and Planning Customer Journeys & Digital Transformations

Explore the intersection of customer journeys and digital transformation in the AEC and manufacturing sectors. This blog post digs into how technologists, CAD, and BIM designers can enhance customer experiences and streamline processes through innovative digital strategies. Learn about integrating advanced technologies, customer-centric design, and the latest trends in CAD/BIM for improved project outcomes. Perfect for professionals in architecture, engineering, construction, and manufacturing looking to stay ahead in a digitally evolving landscape.